Shipping policy
Shipping Policy
Effective date: October 12, 2026
When orders ship
Live Ripz (rip & ship) orders ship every week on Monday or Tuesday, unless you have asked us to hold your bag. We can hold bags for up to 2 weeks so you can combine purchases and save on shipping.
Delivery times
- USA: usually 3-7 business days after your order ships.
- International: usually 7-14 business days after your order ships.
Times can vary with demand, location, carrier delays or other events outside our control. International orders may also be charged customs fees, duties or taxes by the destination country. These are the buyer's responsibility and are not reimbursed.
Free shipping
Free shipping on orders over $99 (USA only).
Tracking
All packages ship with USPS tracking. Your tracking number is emailed to the address used at checkout within 1-2 days after USPS registers the package.
Lost, stolen or damaged packages
Once a package is handed to USPS, the carrier is responsible for delivery, and claims for lost, stolen or damaged packages go to the carrier. If your package (USA or international) has not been delivered or shows no tracking updates 30 days after the ship date, contact us and we will help. See our Refund Policy for when a lost package can be refunded or replaced.
Contact
Email holohunterz@gmail.com or message us on Discord.